What is 211?

211 is the source Canadians trust when seeking information and services to deal with life’s challenges. 211’s award-winning telephone help line (2-1-1) and website provide a gateway to community, social, non-clinical health and related government services. 211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages.

211 connects people to the right information and services, strengthens Canada’s health and human services, and helps Canadians to become more engaged with their communities.

When you’re looking for human services, look to 211.

Availability in Canada

Currently, 211 is available to 60% (over 20 million) of Canadian residents in British Columbia, Alberta, Ontario, Québec, and Nova Scotia.

How we work together

As part of our efforts to improve access to social and health-related support services, United Way Centraide is proud to be a founding partner of 211 in Canada.

We continue to support 211’s development across the country with funding, United Way Centraide staff support, and through representation on the 211 Canada Steering Committee. The 211 Canada Steering Committee provides leadership for the development and implementation of 211 across the country and reports to the United Way Centraide Canada Board of Directors.

Help spread the word about United Way Centraide's work in communities across Canada.