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Annual Report · 2025

A strong, thriving Movement for positive social change.

In a year of mounting pressure on people and the community services sector, the United Way Centraide network reached further than ever before, mobilizing resources, advocating for change, and connecting millions of people with the support they need.

8M+

people served across Canada

$601M+

mobilized to serve people across Canada

3,700+

community organizations supported

5,000

communities reached coast to coast to coast
A Message From
United Way Centraide Canada

A strong, thriving
United Way Centraide Movement for positive social change

Even in challenging times, communities across Canada continue to show resilience, compassion, and strength. People across Canada are facing real pressure, from the rising cost of living to the local effects of global instability and the steady drumbeat of difficult news. The community services sector is under pressure too. For millions of people, it remains an essential source of support, even as organizations work through staff burnout, limited capacity, rising demand, and chronic underfunding.

These pressures are not felt in the same way everywhere. They play out differently across the country, shaped by the realities of different communities and the people who call them home.

For some, it means stretching every dollar to keep food on the table as grocery prices rise. For others, it means living one payment away from losing their housing. Newcomers continue to face barriers to employment and stability, and many students are struggling to keep up. At the same time, communities continue to step up to support one another in practical, meaningful ways.

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Dan Clement
President & CEO
Karen Macdonald
Chair, Board of Directors
Our Strategic Plan

Five imperatives shaping our work.

Growth

Through partnerships, innovation, and a relentless commitment to driving social change, the network achieved unprecedented growth and impact.

Powerful Voice

As local experts on social issues, UWC stepped forward as a leading national voice for awareness, investment, and change.

Thriving Network

A strong, thriving network is the beating heart of the Movement — investing in reach, power, and efficiency.

Connected Community

Committed to collaborating, sharing knowledge, and driving solutions for people and communities across Canada.

Strong National Team

As a national office, we aligned organizational structure, resources, and priorities to strengthen the systems that support our network and communities.
the data

Where investments are making a difference.

$104M

2.5M people reached

Helping people access housing, food, and other basic needs across Canada.

$38M

1.1M people reached

Mental health and addictions counselling, supports, and services.

$48M

Sector-wide reach

Strengthening the community services sector through capacity building, community engagement, and coalition building.
UWCC × Léger national survey

Canada-wide survey on financial anxiety aims to drive change and awareness

In 2025, UWCC partnered with Léger, Canada's largest market research and analytics firm, to survey Canadians about financial anxiety in the face of the deepening cost of living crisis. The findings are sounding alarm bells — and pointing to the urgent need to invest in the strength and sustainability of community services nationwide.

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Strengthening the
power and impact of 211

Throughout 2025, 211 remained a trusted, reliable source of information and support for hundreds of thousands of people across Canada — especially in the face of climate-related disasters. In Manitoba, government communications directed wildfire-affected residents to 211 Manitoba, a program of United Way Winnipeg, underscoring the service's vital role in crisis management.

In collaboration with FindHelp Information Services, a project to refresh the 211.ca website launched on 211 Day, February 11, 2026, featuring improved navigation and a new national data dashboard. That same day, over 70 landmark buildings illuminated their façades in red to celebrate this vital helpline, and 38 municipal and provincial leaders issued official proclamations declaring 211 Day in their communities.

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Highlights from 2025

Thriving Network

New membership standards across the network

New and improved standards officially came into effect in 2025 to guide strong, consistent oversight of governance, IT/data management, and privacy and security across UWCs nationwide.

GROWTH

$25M raised through the Government of Canada Workplace Charitable Campaign

Federal public service employees and retirees stepped forward with remarkable generosity in 2025, supporting UWCs, HealthPartners, and over 6,000 registered Canadian charities.

powerful voice

Protecting 620,000 sector workers

We continued to develop a first-of-its-kind Labour Force Strategy supporting the paid workers employed by the community services sector, with focus on the frontlines of the care economy.

connected community

Mid- and Small-Market Conference

104 participants from 20+ UWCs gathered in Toronto to connect, learn, and collaborate at a time of unprecedented pressure on the community services sector.

strong national team

Year one of our Strategic Plan

As the first year of implementation unfolded, we aligned our organizational structure, resources, and priorities around five key imperatives to strengthen the systems that support our network and communities.

partnerships

Period Promise relaunched nationally

Labour Programs & Services worked with United Way British Columbia to relaunch the long-running Period Poverty initiative as Period Promise, advocating to end period poverty in Canada.
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The complete
2025 story

Explore the full annual report — including detailed financial statements, donor listings, our complete network, and the team and board members making this work possible.
Read The Full Report
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